Privacy Policy

Effective Date: August 13, 2026

Boliya Supplier Services (“Boliya”, “we”, “us”, or “our”) operates the Boliya website, mobile application, and related services.

Website: https://boliya.in
Legal Name: Boliya Supplier Services
Business Address: Ward No 3, CD Road, Near Lenskart Showroom, North Lakhimpur, Lakhimpur, Assam 787001, India
Email: boliyaapp@gmail.com
Phone: +91 9101831459

We respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how we use cookies and similar technologies.

1. Information We Collect

Depending on how you use Boliya, we may collect the following information:

Personal Information

When you create an account, place an order, contact us, or use certain services, we may collect information such as:

• Name
• Mobile phone number
• Email address
• Delivery address
• Billing information
• Account information
• Other information that you voluntarily provide to us

Order and Transaction Information

When you place an order through Boliya, we may collect information relating to:

• Products or services ordered
• Order amount
• Delivery address
• Order history
• Payment status
• Transaction-related information

We do not intentionally store complete debit card, credit card, or banking credentials on our servers when payments are processed through third-party payment providers.

Location Information

Boliya may use location information when necessary to provide location-based services, including determining delivery availability, calculating delivery areas, assisting delivery personnel, and improving delivery accuracy.

Where required, we will request the appropriate permissions before accessing device location information.

Device and Technical Information

When you access our website or application, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Approximate location information
• Pages visited
• Referring pages
• Date and time of visits
• General usage and interaction information

This information may be used for security, analytics, website functionality, troubleshooting, and service improvement.

2. How We Use Your Information

We may use collected information to:

• Create and manage your account
• Process and fulfill orders
• Arrange delivery
• Provide customer support
• Communicate about orders and services
• Send service-related notifications
• Send promotional communications where permitted
• Improve our website, application, products, and services
• Understand how users interact with our website
• Detect and prevent fraud, abuse, and unauthorized activity
• Maintain website and application security
• Comply with applicable laws and legal requirements
• Provide relevant advertising and measure advertising performance

3. Cookies and Similar Technologies

Boliya may use cookies, web beacons, pixels, local storage, and similar technologies to operate and improve our website and services.

Cookies may be used for purposes including:

• Remembering user preferences
• Maintaining shopping carts and sessions
• Improving website functionality
• Understanding website usage
• Measuring website performance
• Security and fraud prevention
• Analytics
• Advertising and advertising measurement

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Boliya website.

4. Google Advertising and AdSense

Boliya may use Google AdSense and other advertising services provided by third parties to display advertisements on our website.

Third-party vendors, including Google, may use cookies to serve advertisements based on a user’s previous visits to Boliya or other websites.

Google’s use of advertising cookies enables Google and its partners to serve advertisements to users based on their visits to Boliya and/or other websites on the Internet.

Google may use cookies, web beacons, IP addresses, or similar technologies in connection with advertising and measurement.

Users may learn more about how Google uses data when visiting partner websites by visiting:

How Google uses information from sites or apps that use our services:
https://policies.google.com/technologies/partner-sites

Users can manage or opt out of personalized advertising through Google’s Ads Settings:

Users may also learn about options for controlling certain third-party advertising cookies through:

Google’s advertising practices and available controls may change from time to time. Users should refer to Google’s current policies and settings for the latest information.

5. Third-Party Services

We may use trusted third-party service providers to help operate our business and provide our services.

These may include:

• Payment service providers
• Delivery and logistics providers
• Website hosting providers
• Analytics providers
• Communication and notification services
• Advertising providers
• Security and fraud-prevention services

These service providers may process information only as necessary to provide their respective services and subject to applicable terms and privacy requirements.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with:

• Delivery personnel and logistics partners for order fulfillment
• Payment processors for processing transactions
• Technology and hosting providers
• Customer support providers
• Analytics and advertising service providers
• Government authorities or law enforcement agencies when required by applicable law
• Professional advisers where necessary to protect our legal rights

We may also disclose information where necessary to protect the rights, property, safety, or security of Boliya, our users, or others.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Users are responsible for keeping their account credentials and other login information confidential.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

The retention period may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how your data is used
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications

To exercise an applicable privacy right, contact us using the details provided below.

10. Marketing Communications

We may send promotional messages, offers, updates, or other marketing communications where permitted by applicable law.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.

Even after opting out of marketing communications, you may continue to receive essential service communications, such as order confirmations, delivery updates, account notifications, and security-related messages.

11. Children’s Privacy

Boliya is not intentionally directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. External Links

Our website or application may contain links to third-party websites, applications, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those third parties before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy and publish the revised version on this page.

We encourage users to review this page periodically.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Boliya Supplier Services
Ward No 3, CD Road, Near Lenskart Showroom, North Lakhimpur, Lakhimpur, Assam 787001, India

Email: boliyaapp@gmail.com
Phone: +91 9101831459

We will make reasonable efforts to respond to privacy-related requests within an appropriate period.

Last Updated: August 13, 2026